Amarillo City Federal Credit Union was organized on March 12, 1948, as a better banking alternative for City of Amarillo employees. At year-end of 1948, the Credit Union had 240 members, assets of $9,195 and loans of $6,258. The Credit Union originally operated out of a desk drawer in the city auditorium, and continued to operate from office space in the auditorium until January of 1967. In 1967, the Credit Union relocated to the new city municipal facilities, then moved in the summer of 1972 to its current location at 9th and Lincoln.

Through the years, the Credit Union has continued to grow responsibly in assets, loans, services and technology. While we are still committed to serving the financial needs of city employees, we have expanded our field of membership to include many Select Employee Groups. These are employees who partner with the Credit Union so that their employees may join and open accounts.

Our Mission

City Federal Credit Union is committed to exceed our members expectations to meet their financial happiness, while providing a heartfelt and long-lasting relationship.

Our Vision

At City Federal Credit Union, our vision is to be the leading financial institution dedicated to serving city employees, fostering financial stability, and supporting the long-term prosperity of our members and the communities they serve.

Our Core Values

We are committed to delivering exceptional service with integrity, respect, and empathy. Every interaction is guided by a genuine desire to understand and meet the unique needs of our members, especially those who dedicate their careers to public service.

We uphold the highest standards of honesty, ethics, and transparency in everything we do. Our members trust us with their financial well-being, and we honor that trust by acting with accountability, fairness, and consistency.

We embrace forward-thinking solutions to meet the evolving needs of our members and the communities we serve. Through continuous improvement, responsible adoption of new technologies, and a culture that encourages creativity, we strive to enhance the member experience and deliver lasting value.

We approach challenges with initiative, agility, and a growth mindset. By encouraging resourcefulness and proactive thinking at every level of the organization, we identify opportunities to better serve our members and improve our operations.

We prioritize strong, lasting relationships founded on trust, respect, and genuine care. By actively listening and engaging with our members, colleagues, and community partners, we create meaningful connections that foster loyalty and mutual success.

Our members are at the heart of everything we do. We are committed to understanding their unique needs and delivering personalized, high-quality financial solutions that support their goals.

We take full responsibility for our actions, decisions, and commitments. By maintaining transparency and holding ourselves to the highest standards, we ensure trust and reliability in every interaction with our members and stakeholders.

We cultivate a positive and welcoming environment where members and employees feel valued, respected, and inspired. By fostering collaboration, enthusiasm, and mutual support, we create a workplace and member experience that encourages engagement, satisfaction, and lasting relationships.

Credit Union Leadership

  • Eric Nystrom – President & CEO
  • Desiree Ramirez – Accounting Manager
  • Jeannie Ninete – Lending & Collections Manager
  • Lucy Hernandez – Operations Manager

  • Thomas Higgins – Board Chair
  • Hector Mendoza – Board Vice Chair
  • Marcus Lusk – Secretary
  • Eric Nystrom – Treasurer
  • Glenn Lavender – BOD Member At Large

  • Glenn Lavender – Chair
  • Rosemary Robinson – Member
  • Monica Apodaca – Member